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Shipping/Return Information

Free shipping over $5000.00
We offer free shipping to your glamping resort anywhere in North America over $5000!

Not including remote or island locations.
When you order with us, we pay our shipping couriers to arrange a delivery appointment with you, if your order contains large items. So they will never just come by and drop off your order, they'll make sure you're present and available to deliver at a time that works for you!

We can also offer installation and set up in certain areas, please contact us with specific requirements.

We offer FREE delivery, but if you want to pickup, you can save on most of our items by picking up at the factory in Dundalk, Ontario.

If you have any questions, please email us at sales@glampingsupplycompany.com
Upon receiving your order Inspect all items for damages.
If there are any damages, please note these on the delivery receipt (sometimes called a bill of lading) and take photos as well before unloading from the truck. If the damage is minimal, you can accept the shipment and we will send replacement parts out to you. If the damage is severe you may want to refuse this shipment.

Call or email our customer service department immediately upon discovery of damage.

If there are any problems with your delivery, whether an item is damaged or you are missing items please call or email our customer service department immediately at 519-923-9813 or email us sales@glampingsupplycompany.com

Shipping FAQ